At Anamta Footwear, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or use our website, place an order, contact us, or otherwise interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About This Privacy Policy
This Privacy Policy applies to information collected through the Anamta Footwear website and related interactions with our business.
For the purpose of this policy, “we,” “us,” “our,” and “Anamta Footwear” refer to the business operating this website, while “you,” “your,” or “customer” refers to any visitor, customer, or user of our website.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Effective Date will be mentioned at the top.
2. Information We Collect
We may collect different types of information depending on how you use our website.
2.1 Personal Information
When you create an account, place an order, contact us, or use certain features of our website, we may collect information such as:
- Full name
- Mobile/telephone number
- Email address
- Billing address
- Shipping or delivery address
- City, state, and postal/PIN code
- Order details
- Product preferences
- Information provided while contacting customer support
- Other information voluntarily provided by you
You should ensure that the information you provide is accurate and up to date.
2.2 Payment Information
When you make a purchase, payment may be processed through third-party payment gateways.
Depending on the payment method used, the payment provider may process information such as card, UPI, net banking, or other payment details.
Anamta Footwear does not intentionally store complete debit card, credit card, or banking credentials on its website servers. Payment information is processed through the applicable payment service provider in accordance with its own security and privacy practices.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location based on technical information
- Pages visited
- Time spent on pages
- Referring website or source
- Website interaction and usage information
- Error and diagnostic information
This information helps us understand how visitors use our website and allows us to improve its performance, security, and functionality.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small data files stored on your device that can help websites remember information about your visit.
We may use cookies to:
- Keep products in your shopping cart
- Remember user preferences
- Maintain login or session information
- Improve website functionality
- Understand website traffic and usage
- Improve website performance
- Provide a better shopping experience
- Detect suspicious or fraudulent activity
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
5. How We Use Your Information
We may use the information we collect for legitimate business and operational purposes, including:
Order Processing
- Processing and confirming your orders
- Providing order-related notifications
- Arranging product delivery
- Managing payments
- Providing invoices and order records
Customer Support
- Responding to questions and enquiries
- Resolving complaints
- Handling return, refund, exchange, and cancellation requests
- Providing assistance regarding products and orders
Website Improvement
- Understanding how customers use our website
- Improving website design and functionality
- Improving our products and services
- Identifying technical problems
- Monitoring website performance
Security and Fraud Prevention
- Protecting our website and customers
- Detecting unauthorized activity
- Preventing fraudulent transactions
- Maintaining website security
Communication and Marketing
Where permitted by applicable law and, where required, with your consent, we may use your contact information to send information about:
- New products
- Offers and promotions
- Special sales
- New arrivals
- Important service updates
You may opt out of promotional communications at any time.
6. Sharing of Personal Information
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
However, we may share necessary information with trusted service providers who assist us in operating our business.
These may include:
- Payment gateway providers
- Courier and delivery partners
- Website hosting providers
- Website maintenance and technical service providers
- Customer support providers
- Analytics and technology service providers
- Fraud prevention and security services
We only share information that is reasonably necessary for the relevant service or business purpose.
We may also disclose information where required to comply with applicable laws, legal proceedings, government requests, court orders, or to protect the rights, safety, and security of Anamta Footwear, our customers, or others.
7. Shipping and Delivery Partners
To deliver your orders, we may provide necessary information such as your name, phone number, and delivery address to our courier or logistics partners.
This information is used solely for purposes related to order fulfilment and delivery.
Courier companies may have their own privacy policies governing how they handle information provided to them.
8. Third-Party Services and Links
Our website may use or link to third-party services, websites, payment providers, social media platforms, maps, analytics services, or other external services.
These third parties may collect or process information according to their own privacy policies.
Anamta Footwear is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include appropriate technical and organizational safeguards.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted or stored electronically.
You are also responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and maintaining records of orders
- Providing customer support
- Managing returns, refunds, and cancellations
- Meeting applicable legal, accounting, or regulatory requirements
- Resolving disputes
- Preventing fraud and misuse
- Maintaining business records
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and operational requirements.
11. Your Privacy Choices and Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise concerns regarding the handling of your personal information
Some requests may be subject to legal, contractual, or other applicable limitations.
To make a privacy-related request, please contact us using the details provided below.
12. Promotional Communications
If you receive promotional emails or other marketing communications from us, you may choose to stop receiving them by following the unsubscribe instructions provided in the communication or by contacting us directly.
Please note that even if you opt out of promotional communications, we may still send essential service-related communications, such as:
- Order confirmations
- Payment confirmations
- Shipping updates
- Delivery notifications
- Important account or service information
13. Children’s Privacy
Our website is intended for general consumers and is not knowingly directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
14. Accuracy of Information
You are responsible for ensuring that the personal information you provide to us is accurate, complete, and current.
If any information changes, particularly your contact or delivery information, you should update it or contact us as soon as reasonably possible.
Providing incorrect information may result in delays or difficulties with order processing, communication, or delivery.
15. Data Breach and Security Incidents
If we become aware of a security incident involving personal information that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the incident and provide notifications where legally required.
16. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business, website functionality, technology, legal requirements, or privacy practices.
When we make changes, the revised policy will be published on this page with an updated effective date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
17. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Anamta Footwear
Address: Alvi Nagar, Madhav Puram, Meerut, Uttar Pradesh – 250002
Phone: +91 7818908244
Email: anamtafootwear@mail.com
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.
Anamta Footwear reserves the right to update this Privacy Policy whenever necessary to reflect changes in our services, business practices, or applicable requirements.
