At Anamta Footwear, we aim to provide a smooth, reliable, and convenient delivery experience for every order. This Shipping Policy explains how orders are processed, shipped, delivered, and handled in case of delays or delivery-related issues.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Orders are generally processed within 1–3 business days.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- Once your order has been dispatched, you will receive the available shipping/tracking information through your registered contact details.
- During sale periods, festivals, promotions, or periods of exceptionally high order volume, processing may take slightly longer.
2. Shipping & Delivery Time
We currently deliver orders within India.
Estimated delivery time is generally:
- Metro & major cities: 3–5 business days
- Other locations: 5–7 business days
- Remote areas: 7–10 business days
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, transportation delays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.
From time to time, Anamta Footwear may offer free shipping promotions subject to the terms and minimum order value specified during the promotion.
4. Order Tracking
Once your order has been shipped, tracking details may be shared with you through your registered email address, phone number, SMS, or other available communication channels.
You can use the tracking information provided by the courier to check the status of your shipment.
Please allow some time for the tracking information to become active after dispatch.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/flat number
- Street/locality
- City
- State
- PIN code
- Valid contact number
Anamta Footwear will not be responsible for delays, failed deliveries, or additional charges resulting from an incorrect or incomplete address provided by the customer.
If you notice an incorrect delivery address after placing your order, please contact us as soon as possible. We will try to assist you, but changes cannot be guaranteed once the order has been processed or dispatched.
6. Delayed Delivery
While we make every reasonable effort to deliver orders within the estimated timeframe, delays may occur due to circumstances such as:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Public holidays
- Courier service issues
- Incorrect or incomplete address details
- Remote-area delivery restrictions
- High order volumes
- Government or regulatory restrictions
- Other circumstances beyond our reasonable control
A delivery delay does not automatically qualify an order for cancellation or refund.
7. Failed Delivery Attempts
The courier partner may make multiple delivery attempts. If delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to the courier, the shipment may be returned to us.
If an order is returned due to reasons attributable to the customer, additional shipping or re-delivery charges may apply.
8. Damaged Packages
Customers are advised to carefully inspect the package at the time of delivery.
If the package appears visibly damaged, tampered with, opened, or otherwise compromised, please:
- Inform the delivery person immediately, where possible.
- Take clear photographs/videos of the package and packaging.
- Contact Anamta Footwear as soon as possible.
- Keep the original packaging until the issue has been resolved.
Damage claims may require photographic or video evidence for verification.
9. Incorrect or Missing Items
If you receive an incorrect product, missing item, or an order that does not match your purchase, please contact us promptly with your order details and relevant photographs/videos.
Our team will review the issue and provide an appropriate resolution in accordance with our Refund and Return Policy.
10. Delivery to Remote Locations
Certain remote or difficult-to-service locations may have longer delivery timelines or may not be serviceable by our available courier partners.
If a location is not serviceable, we may contact the customer to discuss an alternative delivery arrangement or cancellation, where applicable.
11. Multiple Products in One Order
If an order contains multiple products, Anamta Footwear may, where necessary, ship the products together or in separate packages depending on product availability, warehouse processing, or courier requirements.
You may therefore receive more than one shipment for a single order.
12. Change or Cancellation After Dispatch
Once an order has been dispatched, cancellation or modification may not be possible.
If you wish to cancel or modify an order, please contact us as soon as possible after placing the order. Requests will be considered depending on the processing status of the order.
13. Shipping Partners
Orders may be delivered through third-party courier and logistics partners selected by Anamta Footwear.
Delivery timelines and tracking updates are dependent, in part, on the courier partner’s network and operational conditions.
14. Contact Us
For questions regarding shipping, delivery, tracking, or an existing order, please contact us:
Anamta Footwear
Address: Alvi Nagar, Madhav Puram, Meerut, Uttar Pradesh – 250002
Phone: +91 7818908244
Email: anamtafootwear@mail.com
We recommend keeping your order number available when contacting us so that we can assist you more efficiently.
